Disclaimer

1. The facility of applying through Dubai Marhaba Services ( DMS in short) is open only to Indian passport holders visiting Dubai and fulfilling the eligibility conditions announced from time to time by the Government of Dubai / Dubai Naturalisation and Residency Administration (DNRD). Issuance and approval of a visa is regulated by Government of Dubai / DNRD and governed by their rules and regulations, subject to the applicant fulfilling the eligibility conditions. These rules are amended / updated from time to time by Government of Dubai / DNRD. Please note that visa issued by the Government of Dubai / DNRD is valid for entry and exit at Dubai airport only. This visa is not valid for entry and exit from any other airports of U.A.E.

2. DMS role is limited to accepting the visa application and required documentation forwarding the application to Government of Dubai / DNRD for consideration of visa issue and communicating the Government of Dubai's / DNRD's Decision on the application for visa to the applicant.

3. Visa fees are non refundable.

4. The Applicant will be required to fill in a Visa Application Form accurately and submit the same with the applicable visa fees, valid passport and necessary documentation as specified in the Visa Application Form. Applicants must hold valid travel documents and comply with the requirements of Government of Dubai / DNRD and requirements specified on the Visa Application Form.

5. DMS does not accept any responsibility for late, lost or misplaced applications and / or the veracity of the contents of the application. Incomplete and double applications will be disregarded. The Applicant accepts and acknowledges that the courier acceptance and delivery service is operated by a third party and DMS does not assume any responsibility or liability for the service of the courier company.

6. The decision to grant or refuse a visa is the sole prerogative of the Government of Dubai / DNRD. DMS merely forwards the application and the issuance or pendency or refusal of the visa is the prerogative of the Government of Dubai / DNRD. The decision of the Government of Dubai / DNRD is final. In case of rejection of visa application, no correspondence will be entertained and no visa fees will be refunded and no reasons will be required to be given. It is clarified that processing of the visa application is prevented, delayed or restricted or interfered with for any reasons whatsoever resulting in delay be Government of Dubai / DNRD to process the applicants visa application, then DMS shall not be not be liable to the applicant for any loss or damage which may be suffered as result of such causes and DMS shall be discharged of all its obligations hereunder. Without prejudice to the aforesaid in the event the visa application of the Applicant is pending for more than 10 working days after the application has been forwarded to government of dubai/dnrd days, from the date of application occasioned by causes beyond the control of DMS , the applicant shall within 24 hours of being so notified, have the option to request withdrawal of the visa application, at the applicant's cost. The cost of withdrawal will be such amount is as prescribed by government of dubai/dnrd. In the event the applicant does not exercise the option to withdraw the application, the applicant shall be deemed to have acquiesced his right and no claim against DMS shall lie thereafter.

7. Issuance of a visa or approval of visa application does not in any way give the applicant a right to enter Dubai. The entry is at the sole discretion of the Immigration officer at Dubai Airport who is a representative of Government of Dubai / DNRD. In case of denial of visa or entry into Dubai by the Government of Dubai / DNRD, DMS shall in no way be liable to the applicant in any manner whatsoever.

8. The visa must be accepted as offered and is non - transferable.

9. DMS shall not be liable for any losses or damages, which the applicant may suffer arising from delay in processing or receiving of visa.

10.The visa is valid as per the Government of Dubai / DNRD rules and regulations as amended from time to time. The visa must be availed within its period of validity.

11.All Indian and Dubai Government regulations apply and in case this facility is deemed invalid or cancelled due to any Indian / Dubai Government regulation or order, DMS shall not be liable in any manner whatsoever to the applicant.

12. Applicants will be solely responsible to ensure they fulfill Indian and Dubai Government requirements for travel which include Police clearances etc.

13. DMS shall take all reasonable measures to ensure that information provided by the Applicants to DMS will remain confidential. However DMS shall not be liable for any unauthorized access by any means to that information.

14. DMS reserves the right to add alter or vary these terms and conditions at any time without notice or liability and all applicants availing of this facility shall be bound by the same.

15.These terms and conditions shall be governed and construed in accordance with the laws of India. Any claims or disputes arising in relation to the services provided by DMS to the Applicant shall be subject to the exclusive jurisdiction of the courts in Mumbai.