FAQs

Do I need a visa to visit UAE?
Yes, you do need a visa for UAE. However for Dubai Transiting Passenger, visa is not required if he does not enter the city.

What are the various types of visas?

There are 2 types of visas that DVMS can process for you:

  • 96 hrs (4 days) transit visa
  • 30 day tourist visa
Which visa is for me?
  • The 96 hrs (4 days) transit visa is for individuals / families travelling to their respective destinations via Dubai and would like to enjoy destination Dubai.
  • The 30 day tourist visa is for individuals / families who wish to visit Dubai for leisure & tourism purposes.
Am I eligible for a visa?
Click here to know the eligibility for a Dubai Visa

Are the visa fees same for infants?
Yes. The visa fees are same for an infant or an adult passenger.

What documents do I need?
Click here to know the eligibility for a Dubai Visa

Where do I get the application forms?
Application Forms for Dubai visa can be downloaded from here

I am travelling on Emirates, can you process my visa?
Passengers travelling on Emirates need to apply for a visa through DVPC. For all other airlines, DVMS will do the visa processing.

How do I apply?
Applying for a visa to Dubai can be done through :
(a) Our Visa Application Centres
(b) Your trusted travel partner
We will soon be launching Online Visa submissions as well.

Where can I apply?
Here is a list of our visa application centres

Can someone come and collect the visa forms?
Currently we do not have door to door pick up for application.

Do I need to visit the application centres?
The application can be submitted either personally or through your representative.

Is there an interview for visa application?
No there is no interview for visa application

Is the visa single or multiple entry visa?
The visa issued is SINGLE ENTRY visa and not extendable beyond the valid duration of stay as per visa type.

Can I enter or exit from any airport within the U.A.E.?

Tourist Visa: The entry and exit from any airport of UAE.
96 Hours visa: The entry and exit of the passenger should be only from Dubai airport.

Do you also process work permit / residence visas?
No, we do not process work permit / residence visas.

How much time does it take to obtain a visa?
Visas take usually 3 to 4 UAE working days from the time of submission

How do I know the status of my application?
  • Visas take 3 UAE working days from the time of submission. You can contact our call centre either by mail / phone to know the status of your application.
  • In case you are processing the visa through your trusted travel partner, you could get in touch with them to know the status of your application.
  • We will soon be launching online application tracker as well.


When should I process my visa if I am travelling after three months?
You can apply for a visa maximum of 2 months prior to your date of travel. Since the visa is valid for 60 days from the date of issue, it would not be possible for us to process it 90 days in advance or else the visa would expire come the date of travel.

How long can I stay in UAE?
  • For 96 Hrs Visa, duration of stay is calculated based on the scheduled flight timings of Arrival and Departure into Dubai.
  • For Tourist visa, you can stay in UAE for maximum 30 days only.
My visa is lost / stolen. What can I do?
All visas are emailed to you. So in case you do lose your visa, we can always email the same to you.

What is OTB ?
OTB means OK To Board.
This is airline requirement. Few airlines require PNR to be updated with OTB message.

Ok To Board (OTB) is an airline requirement. Few airline charge fee for updating OTB on PNR. These charges are in addition to VISA fee. Also, please note, it takes at least 2 working days to update PNR after issuance of VISA.
OTB Not Required Jet
OTB Required
(Charges not Applicable)
Indigo
Spicejet
Qatar
Gulf
OTB Required
(Charges Applicable)
Air India
Air India Express
Air Arabia
Oman Air
Kuwait Air
Baharain Air
I am visiting Dubai for the 1st time and I need assistance.

In case you are visiting Dubai for the 1st time or travelling with kids or aged parents, and do need any assistance on arrival / departure / transiting, we would like to introduce you to our Meet & Greet services – Marhaba.

How far in advance do I have to book a Marhaba service?
Book at least 48-hours in advance of flight time and receive immediate confirmation. If you book less than 48-hours of flight arrival/departure to/from Dubai International Airport, booking will be subject to confirmation.

Will my booking be confirmed immediately?
Yes, only if booked at least 48-hours in advance of flight arrival/departure to/from Dubai International Airport.

Can I alter my booking once it has been made? If so, how do I do this?
Yes, alterations will be accepted only if made a minimum of 24 hours in advance of flight arrival/departure to/from Dubai International Airport.